What Makes Change
The difficulty with making
changes is not so much a lack of willingness as it is a lack of
understanding. Despite the tremendous energy many executives expend
trying to do what needs to be done, most find themselves at a loss
trying to balance the ever increasing demands placed on them, from
both in and outside the work place.
Most executives involved
in organizational change are experiencing serious personal struggles
that impact their performance. Results from a recently completed
study of over 2,500 executives show that the majority are feeling
the pressure. Read
Good Is Not Good Enough
Is your organization
a place where people find both pleasure and challenge in their
work? One where people take real pride in what they accomplish,
try to improve their skills, value and support each other, and
regularly achieve what they set out to do?
When I ask new clients
these questions, their response is usually something like "Does
anyone really have a business that works that well?" The fact
is, some do. But think how seldom you've heard people bragging
about how excited they are about the excellent place they work.
Recent studies show that nearly 80% of all workers (including
executives) are unsatisfied with their current job.
The Dimension of Value
Unlike many fashionable
management systems that have come and gone before, working to
improve performance and achieve excellence is not a fad or project.
It is a way of thinking; a way of acting and a way of doing business
Excellence and quality
No matter how much time or money is invested in trying to become
"excellent," it can't happen until people develop and
share a common understanding of what they are trying to do, and
how doing it will have value for them. We have learned that the
single greatest obstacle to improving quality and achieving excellence
and quality mean for them and what they believe they must do to
Do you have what
Reengineering is a system that asks us to think about the process
of work in a unique and different way. It asks us to address how
we can best meet the customers needs rather than how we can improve
our current systems.
work demands that the organization and its people are both willing
and able to let go of how things have been done in the past in
favor of new innovative approaches that lead to achieving the
results that really matter to their customers.
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